Primary Care at Home
Checkups, sick visits, lab orders and treatment plans without the trip across town or the hours in a waiting room.
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Scranton, PA · Lackawanna County
In-Home Medical Care for Seniors in Scranton
Yes, Seniority Healthcare provides in-home medical care for older adults in Scranton and across Lackawanna County, including Dunmore, Clarks Summit, Dickson City, Old Forge and Moosic. Each patient gets a physician-led care team (a provider, a nurse case manager and a care coordinator) that manages primary care, chronic conditions, medications and behavioral health at home, so your parent can stay in the neighborhood they know.
- Medicare accepted
- Care usually starts in 1–2 weeks
- 24/7 on-call provider access
- Area served
- Scranton & Lackawanna County
- Type of care
- Physician-led medical care at home
- Insurance
- Medicare, most PPO & Medicare Advantage plans
- Getting started
- Usually 1–2 weeks from your first call
Know what you're choosing
Is This “Home Care”? Not Quite. It's Medical Care at Home.
Many Scranton families searching for “home care” find agencies that send aides for meals, bathing and companionship. Seniority provides something else: medical care at home, from a physician-led team that stays with your parent over time.
| Seniority Healthcare | Non-medical home care | Home health | |
|---|---|---|---|
| What it covers | Primary care, chronic condition management, medication management, behavioral health and care coordination | Bathing, dressing, meals, housekeeping, companionship | Short-term skilled nursing or therapy, often after a hospital stay |
| Who provides it | A physician-led team: provider, nurse case manager and care coordinator | Aides and caregivers | Nurses and therapists |
| How long | Ongoing, for as long as your loved one needs it | Ongoing, usually private pay | Time-limited episodes |
| Paid by | Medicare and most PPO & Medicare Advantage plans | Usually out of pocket | Medicare when criteria are met |
Already have a home care aide or home health? That's fine. Our care works alongside them and won't interfere with those visits or your loved one's other appointments.
How it works
One Care Team for Your Parent, Instead of a Dozen Phone Calls
Plenty of Scranton parents have grown children who moved to Philadelphia, New York or farther. Seniority gives your loved one a local medical team and gives you one point of contact, wherever you live.
- A physician or providerLeads the medical plan, manages conditions and medications, and is typically present at the first admission visit.
- A nurse case managerVisits your loved one at home, checks how they're really doing and catches changes early.
- A care coordinatorHandles scheduling, refills and communication with specialists, so you don't have to.
- Visits weekly, every other week or monthly, based on your loved one's needs
- 24/7 on-call access to a provider, including nights and weekends
- Coordination with specialists and hospital teams across the Scranton area
- Updates for the family members who help manage care
Our services in Scranton
In-Home Medical Services for Scranton Seniors
From Green Ridge to Minooka, these services come to your parent's home and are coordinated under one plan by one team.
Nurse Case Management
A dedicated nurse who knows your parent, visits regularly, tracks vitals and symptoms, and spots problems before they become emergencies.
About nurse case management →Behavioral Health
Support for depression, anxiety and dementia-related behavior changes, built into the same care plan instead of a separate referral.
About behavioral health →- Chronic Condition ManagementDiabetes, COPD, heart failure, hypertension
- Medication ManagementReviews, reconciliation, fewer conflicts
- Palliative CareComfort and symptom relief for serious illness
- COMPASS ProgramOur most comprehensive support at home
- TelemedicineVideo visits between in-home visits
- Caregiver SupportGuidance for the family helping at home
Senior care in Scranton
An Older County Built on Close-Knit Neighborhoods
More than one in five Lackawanna County residents is 65 or older, and the county's median age is well above the city's.
75,915Residents of Scranton, the Lackawanna County seatU.S. Census Bureau, ACS 2024 1-year (via Census Reporter)
21.2%Share of Lackawanna County residents aged 65 and olderU.S. Census Bureau estimates, 2024 (via USAFacts)
41.9Median age in Lackawanna County, compared with 36.9 in Scranton itselfU.S. Census Bureau, ACS 2024 1-year (via Census Reporter)
Scranton is a city of neighborhoods, and many older residents have lived in the same one for decades: Green Ridge, the Hill Section, West Side, South Side, North Scranton and Minooka, plus the boroughs up and down the valley. Steep streets, long winters and a drive to specialists can make regular appointments harder each year, especially for a parent who has stopped driving.
Seniority brings the care to the house. A nurse case manager visits on a regular schedule, the provider directs the plan, and our care coordinator keeps the whole family updated, including sons and daughters who live out of town.
Where we visit
Scranton-Area Communities We Serve
We see patients in private homes and apartments as well as personal care, assisted living and independent living communities. Don't see your neighborhood? Call us and we'll confirm.
Scranton Neighborhoods
- Green Ridge
- Hill Section
- West Side
- South Side
- North Scranton
- Minooka
- East Mountain
- Bellevue
Up the Valley
- Dunmore
- Throop
- Dickson City
- Olyphant
- Archbald
- Carbondale
Down the Valley & the Abingtons
- Old Forge
- Moosic
- Taylor
- Clarks Summit
- South Abington
- Clarks Green
Insurance & coverage
Will Insurance Cover In-Home Care in Scranton?
We accept Medicare and most PPO and Medicare Advantage plans, including Aetna, Humana, UnitedHealthcare, Highmark, Horizon and Blue Cross Blue Shield. Not sure about your plan? We'll check your coverage before anything else.
Good to know
Supplemental (Medigap) plans can cover the 20% after Medicare pays. If your parent has both Medicare and Medicaid, we can usually help as long as Medicare is their primary insurance. See all accepted plans.
Getting started
How to Start In-Home Care in Scranton
Most Scranton-area families go from first phone call to first home visit in about one to two weeks.
Reach out
Call 1-888-982-8594 or send a short form. Tell us a little about your loved one.
We check coverage
Before anything else, we confirm what your parent's insurance covers.
First visit at home
Your care team comes to the home to meet your parent and build the care plan.
Ongoing care
Regular visits, 24/7 on-call access and updates for the family.
Another Scranton resource: The Lackawanna County Area Agency on Aging offers services for residents 60 and older, including senior community centers, caregiver support and protective services. Call 570-963-6740. In a medical emergency, always call 911.
Not ready to call yet?
Looking for Answers First?
Family Care Check
Answer a few quick questions about your parent and see what kind of support might help right now.
Free Family Guide
“Is Mom or Dad Needing More Help?” covers the quiet warning signs, what Medicare covers at home and how to bring it up with a parent who resists help.
Questions families ask
In-Home Senior Care in Scranton: FAQs
Does Seniority Healthcare provide in-home medical care in Scranton?
Yes, Seniority Healthcare provides in-home medical care for older adults in Scranton and across Lackawanna County, including Dunmore, Clarks Summit, Dickson City, Old Forge and Moosic. We see patients in private homes and in personal care, assisted living and independent living communities. Call 1-888-982-8594 to check availability and coverage.
How is Seniority different from a home care agency in Scranton?
Scranton-area home care agencies send aides who help with bathing, meals and errands. Seniority Healthcare provides the medical side at home: a provider, nurse case manager and care coordinator who manage primary care, chronic conditions, medications and behavioral health. Many families use both.
Does Medicare cover in-home medical care in Scranton?
We accept Medicare and most PPO and Medicare Advantage plans, including Aetna, Humana, UnitedHealthcare, Highmark, Horizon and Blue Cross Blue Shield. Not sure about your plan? We'll check your coverage before anything else.
Do you accept Medicaid?
We don't accept Medicaid as primary insurance. If your loved one has both Medicare and Medicaid and Medicare is their primary insurance, we can usually help. Call us and we'll check.
Who visits my parent at home: a doctor or a nurse?
A physician is typically at the first admission visit. After that, your parent's nurse case manager makes the regular home visits in the Scranton area, while the provider leads the care plan and uses telemedicine when it helps.
How soon can care start in Scranton?
Care in Scranton usually starts within one to two weeks. We check insurance first, then schedule the first visit at home, with ongoing visits weekly, every other week or monthly.
Do you serve Dunmore, Clarks Summit and the rest of Lackawanna County?
Yes. We see patients in Scranton and throughout Lackawanna County, including Dunmore, Throop, Dickson City, Old Forge, Moosic, Taylor, Clarks Summit and the Abingtons. Call 1-888-982-8594 to confirm we can see your loved one at their address.
I live out of state and my parent is in Scranton. How will I stay informed?
Our care coordinator is your point of contact. With your parent's permission, we keep you updated on visits, medication changes and next steps, so you know what's happening even from far away.
Will this get in the way of home care, home health or other appointments?
No. Our team works with your parent's home care aides, home health nurses and Lackawanna County specialists, and our care coordinator keeps everyone on the same page.
What is the COMPASS Program?
COMPASS is Seniority's most comprehensive program, built for seniors with serious illness or complex, changing needs, and it's available to patients in Scranton and throughout Lackawanna County. Learn more about COMPASS.
Local Medical Care for Your Parent in Scranton
Talk with our team about in-home medical care in Scranton and across Lackawanna County. We'll answer your questions and check coverage before anything else.
Also serving families in Allentown, Bethlehem, Harrisburg, Philadelphia, Wilkes-Barre and across Pennsylvania, plus New Jersey, New York and Delaware.