Primary Care at Home
Checkups, sick visits, lab orders and treatment plans without the trip across town or the hours in a waiting room.
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Wilkes-Barre, PA · Luzerne County
In-Home Medical Care for Seniors in Wilkes-Barre
Yes, Seniority Healthcare provides in-home medical care for older adults in Wilkes-Barre and across the Wyoming Valley, including Kingston, Plains, Forty Fort, Hanover Township and the Back Mountain. Every patient has a physician-led care team (a provider, a nurse case manager and a care coordinator) that manages primary care, chronic conditions, medications and behavioral health at home, so your parent gets consistent care without the drive across the river.
- Medicare accepted
- Care usually starts in 1–2 weeks
- 24/7 on-call provider access
- Area served
- Wilkes-Barre & the Wyoming Valley
- Type of care
- Physician-led medical care at home
- Insurance
- Medicare, most PPO & Medicare Advantage plans
- Getting started
- Usually 1–2 weeks from your first call
Know what you're choosing
Is This “Home Care”? Not Quite. It's Medical Care at Home.
Wilkes-Barre families searching for “home care” mostly find agencies that send aides for meals, bathing and companionship. Seniority provides medical care at home: a physician-led team that manages your parent's health over time.
| Seniority Healthcare | Non-medical home care | Home health | |
|---|---|---|---|
| What it covers | Primary care, chronic condition management, medication management, behavioral health and care coordination | Bathing, dressing, meals, housekeeping, companionship | Short-term skilled nursing or therapy, often after a hospital stay |
| Who provides it | A physician-led team: provider, nurse case manager and care coordinator | Aides and caregivers | Nurses and therapists |
| How long | Ongoing, for as long as your loved one needs it | Ongoing, usually private pay | Time-limited episodes |
| Paid by | Medicare and most PPO & Medicare Advantage plans | Usually out of pocket | Medicare when criteria are met |
Already have a home care aide or home health? That's fine. Our care works alongside them and won't interfere with those visits or your loved one's other appointments.
How it works
One Care Team for Your Parent, Instead of a Dozen Phone Calls
In the Wyoming Valley, it's common for one adult child to carry most of a parent's care while siblings live elsewhere. Seniority gives your loved one one team, and gives the whole family one place to call.
- A physician or providerLeads the medical plan, manages conditions and medications, and is typically present at the first admission visit.
- A nurse case managerVisits your loved one at home, checks how they're really doing and catches changes early.
- A care coordinatorHandles scheduling, refills and communication with specialists, so you don't have to.
- Visits weekly, every other week or monthly, based on your loved one's needs
- 24/7 on-call access to a provider, including nights and weekends
- Coordination with specialists and hospital teams across the Wilkes-Barre area
- Updates for the family members who help manage care
Our services in Wilkes-Barre
In-Home Medical Services for Wilkes-Barre Seniors
From the North End to the Back Mountain, these services come to your parent's home and are coordinated by one team.
Nurse Case Management
A dedicated nurse who knows your parent, visits regularly, tracks vitals and symptoms, and spots problems before they become emergencies.
About nurse case management →Behavioral Health
Support for depression, anxiety and dementia-related behavior changes, built into the same care plan instead of a separate referral.
About behavioral health →- Chronic Condition ManagementDiabetes, COPD, heart failure, hypertension
- Medication ManagementReviews, reconciliation, fewer conflicts
- Palliative CareComfort and symptom relief for serious illness
- COMPASS ProgramOur most comprehensive support at home
- TelemedicineVideo visits between in-home visits
- Caregiver SupportGuidance for the family helping at home
Senior care in Wilkes-Barre
Close-Knit Neighborhoods on Both Sides of the Susquehanna
Luzerne County is home to nearly 68,000 residents aged 65 and older, and Wilkes-Barre is the county's largest city.
44,423Residents of Wilkes-Barre, the Luzerne County seatU.S. Census Bureau, ACS 2024 5-year (via Census Reporter)
~67,900Luzerne County residents aged 65 and olderU.S. Census Bureau estimates, 2024 (via USAFacts)
20.5%Share of Luzerne County residents who are 65+U.S. Census Bureau estimates, 2024 (via USAFacts)
Wilkes-Barre's older adults live in neighborhoods with deep roots: the North End, the Heights, South Wilkes-Barre, Parsons and Miners Mills, plus Kingston, Forty Fort and the West Side towns across the Susquehanna. Others live up in the Back Mountain or down toward Nanticoke and Mountain Top, where getting to appointments can take most of a day.
Seniority keeps the care close to home. A nurse case manager visits your parent on a regular schedule, the provider directs the plan, and our care coordinator handles the follow-up with the specialists your parent already sees in the valley.
Where we visit
Wilkes-Barre-Area Communities We Serve
We see patients in private homes and apartments as well as personal care, assisted living and independent living communities. Don't see your town? Call us and we'll confirm.
Wilkes-Barre Neighborhoods
- Downtown
- North End
- The Heights
- South Wilkes-Barre
- Parsons
- Miners Mills
West Side & Back Mountain
- Kingston
- Forty Fort
- Edwardsville
- Swoyersville
- Dallas
- Shavertown
Around the Valley
- Plains
- Wilkes-Barre Township
- Hanover Township
- Ashley
- Nanticoke
- Pittston
Insurance & coverage
Will Insurance Cover In-Home Care in Wilkes-Barre?
We accept Medicare and most PPO and Medicare Advantage plans, including Aetna, Humana, UnitedHealthcare, Highmark, Horizon and Blue Cross Blue Shield. Not sure about your plan? We'll check your coverage before anything else.
Good to know
Supplemental (Medigap) plans can cover the 20% after Medicare pays. If your parent has both Medicare and Medicaid, we can usually help as long as Medicare is their primary insurance. See all accepted plans.
Getting started
How to Start In-Home Care in Wilkes-Barre
Most Wilkes-Barre-area families go from first phone call to first home visit in about one to two weeks.
Reach out
Call 1-888-982-8594 or send a short form. Tell us a little about your loved one.
We check coverage
Before anything else, we confirm what your parent's insurance covers.
First visit at home
Your care team comes to the home to meet your parent and build the care plan.
Ongoing care
Regular visits, 24/7 on-call access and updates for the family.
Another Wilkes-Barre resource: The Area Agency on Aging for Luzerne and Wyoming Counties, based in Wilkes-Barre, helps older adults stay active and independent in their communities. Call 570-822-1158 or 1-800-252-1512. In a medical emergency, always call 911.
Not ready to call yet?
Questions About Your Parent's Care?
Family Care Check
Answer a few quick questions about your parent and see what kind of support might help right now.
Free Family Guide
“Is Mom or Dad Needing More Help?” covers the quiet warning signs, what Medicare covers at home and how to bring it up with a parent who resists help.
Questions families ask
In-Home Senior Care in Wilkes-Barre: FAQs
Does Seniority Healthcare provide in-home medical care in Wilkes-Barre?
Yes, Seniority Healthcare provides in-home medical care for older adults in Wilkes-Barre and across the Wyoming Valley, including Kingston, Plains, Forty Fort, Hanover Township and the Back Mountain. We see patients in private homes and in personal care, assisted living and independent living communities. Call 1-888-982-8594 to check availability and coverage.
How is Seniority different from a home care agency in Wilkes-Barre?
Wilkes-Barre has home care agencies that send aides for bathing, meals and errands. Seniority Healthcare provides the medical side at home: a provider, nurse case manager and care coordinator who manage primary care, chronic conditions, medications and behavioral health. Many Wyoming Valley families use both.
Does Medicare cover in-home medical care in Wilkes-Barre?
We accept Medicare and most PPO and Medicare Advantage plans, including Aetna, Humana, UnitedHealthcare, Highmark, Horizon and Blue Cross Blue Shield. Not sure about your plan? We'll check your coverage before anything else.
Do you accept Medicaid?
We don't accept Medicaid as primary insurance. If your loved one has both Medicare and Medicaid and Medicare is their primary insurance, we can usually help. Call us and we'll check.
Who visits my parent at home: a doctor or a nurse?
A physician is typically present at the first admission visit. After that, a nurse case manager makes the regular visits to your parent's home in the Wilkes-Barre area, while the provider directs the care plan and uses telemedicine when it helps.
How soon can care start in Wilkes-Barre?
For most Wilkes-Barre families, care starts within one to two weeks. We verify coverage, schedule the first visit at home, and then see your parent weekly, every other week or monthly.
Do you serve Kingston, the Back Mountain and the rest of the Wyoming Valley?
Yes. We see patients in Wilkes-Barre and across the Wyoming Valley, including Kingston, Forty Fort, Plains, Hanover Township, Dallas and Shavertown. Call 1-888-982-8594 to confirm we can see your loved one at their address.
Do you also serve Hazleton and southern Luzerne County?
We serve families across Pennsylvania, including Hazleton and other parts of Luzerne County. Call us and we'll confirm we can see your loved one at their address.
Will this get in the way of home care, home health or other appointments?
No. Our team works with your parent's home care aides, home health nurses and Wyoming Valley specialists, and our care coordinator keeps everyone informed.
What is the COMPASS Program?
COMPASS is Seniority's most comprehensive program, built for seniors with serious illness or complex, changing needs. It's available to patients in Wilkes-Barre and across Luzerne County. Learn more about COMPASS.
Steady Medical Care for Your Parent in Wilkes-Barre
Talk with our team about in-home medical care in Wilkes-Barre and the Wyoming Valley. We'll answer your questions and check coverage before anything else.
Also serving families in Scranton, Allentown, Bethlehem, Philadelphia and across Pennsylvania, plus New Jersey, New York and Delaware.